Privacy Policy

Privacy Policy

Introduction

At http://auto-body-shop-direct-repair.autobodyshop-talk.com, we are committed to protecting your privacy and securing your personal data. This comprehensive Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA), USA
  • Utah’s Consumer Sales and Service Act (UCPA), USA
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA), USA
  • Virginia’s Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy encompasses all aspects of our online presence, including our official website, mobile applications, services, and products offered under the domain http://auto-body-shop-direct-repair.autobodyshop-talk.com. However, it is crucial to clarify that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You utilize our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. You engage with communications from us, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We gather diverse categories of personal data to enhance your experience and deliver tailored services. Our collection includes:

  • Account Information: Details required to set up and maintain your account on our platforms.
  • Payment Information: Transaction details used for processing payments, including credit card numbers (partially or fully masked), expiration dates, and billing addresses.
  • Financial Information: Data related to your financial status, such as income levels and banking information (encrypted).
  • Purchase Information: Items you have purchased from us, including quantities, transaction dates, and order history.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device tokens, and advertising IDs.
  • Location Data: Geographic location data collected from your device when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Content shared publicly on social media platforms that mentions or tags our brand, along with followee lists (if made public).
  • Product Information: Data about products you have shown interest in or purchased, including product preferences and customization options.

We obtain this data through direct user input, interactions with our digital interfaces, and automated tracking technologies. Additionally, third parties may share personal data with us, respecting their respective privacy policies.

Cookies

Cookies play a vital role in enhancing your experience on our platform and enabling essential functions. We use cookies categorized as:

  • Strictly Necessary: These ensure basic functionalities, such as logging in and navigating the website.
  • Preference: Customizing user preferences and settings to provide personalized experiences.
  • Analytics: Gathering insights into how users interact with our site, helping us improve performance and features.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these reasons cease to exist, we delete or anonymize the data to ensure privacy. Our retention periods vary based on data types and legal requirements.

Security Measures

Implementing robust security measures is paramount to protecting your personal data. We employ:

  • Encryption: Secure data transmission through encryption protocols.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to stringent security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and platforms do not knowingly collect or solicit personal data from minors without parental consent.

Your Rights

Depending on your jurisdiction, you possess various rights regarding your personal data:

  • Access: The right to request access to and confirmation of the processing of your personal data.
  • Rectification: Correcting inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): Deleting your personal data from our systems, subject to legal constraints.
  • Restriction: Limiting the use or processing of your personal data in specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to object to automated decision-making processes that significantly affect you or to challenge their use.

To exercise these rights, please contact our dedicated privacy team through the channels provided below. We will respond in a timely manner, adhering to applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, ensuring transparency.

Contact Information

For inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us via: